She assumed it was a mistake, and told me to take my phones to one of my mobile carrier’s retail stores.
A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.
My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.
It appears she did not actually make use of either phone, suggesting her intention was to sell them for a quick profit.
As far as I’m aware the thief has not been caught and could be targeting others with this crime.
A store employee explained that a thief claiming to be me had gone into a phone store and “upgraded” my two phones to the most expensive i Phone models available and transferred my phone numbers to the new i Phones.
I called my mobile carrier’s fraud department and reported what happened.
So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.
After about two months my carrier sent me the records.
The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts.
In February 2015 more than 50 customers in the Denver area complained that Verizon had charged them for i Phone 6s, i Pads, and new service plans they had not ordered.
Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.